Privacy Policy – AquaCase

Privacy Policy – AquaCase

Version: 0.1
Last updated: September 15, 2025

At AquaCase, we place great importance on protecting your privacy and are committed to safeguarding your personal data.
This Privacy Policy explains what information we collect, how we use it, and what rights you have regarding your data.

By using this website, you agree to this Privacy Policy.

1. Data We Collect and How We Use It

1.1 Use of Our Services

When you register for one of our services or place an order, we collect personal data such as:

  • Name and surname

  • Address

  • Email address

  • Phone number

  • Payment information

These details are necessary to process your order and provide customer support.
All information is securely stored on AquaCase servers or those of a trusted third-party partner.
We do not combine this data with other personal information.

1.2 Communication

If you contact us through the contact form or other channels, we may store your messages in order to:

  • Efficiently handle your inquiries

  • Improve our services

This information is stored securely and is not shared with unauthorized third parties.

1.3 Cookies and Web Analytics

We use cookies to enhance your experience on our website and to analyze site traffic.
Cookies are small text files stored on your device that help us understand how visitors use our site.

Types of cookies we use:

  • Essential: Required for the proper functioning of the site.

  • Analytical: Used to track user behavior (e.g., Google Analytics).

  • Marketing: Used for personalized advertising (only with your consent).

You can manage or disable cookies in your browser settings. Please note that disabling cookies may limit some website features.

2. Data Sharing and Third Parties

We do not sell, trade, or rent your personal data. However, we may share limited information with:

  • Payment providers, for secure transaction processing

  • Shipping partners, for order delivery

  • Review platforms (e.g., WebwinkelKeur), for verified feedback

These third parties are contractually required to protect your information and use it only for the purposes stated above.

3. Your Rights Under GDPR

You have the following rights regarding your personal data:

  • Right of access – to obtain information about the data we hold.

  • Right to rectification – to correct inaccurate or incomplete data.

  • Right to erasure – to request deletion of your data (where legally permitted).

  • Right to object – to object to processing for marketing purposes.

  • Right to data portability – to request the transfer of your data to another provider.

To exercise any of these rights, please use our contact form.
We respond to all requests within 30 days.

4. Data Retention Periods

We store your personal data only as long as necessary:

  • Order data: 7 years (for tax purposes)

  • Customer support inquiries: 1 year after resolution

  • Marketing data: until you unsubscribe

After these periods, your data is securely deleted.

5. Updates to This Policy

This Privacy Policy may be updated due to legal or operational reasons.
We encourage you to review it regularly.
Any significant changes will be communicated on our website.

6. Contact

For any questions regarding this Privacy Policy or your personal data,
please use our contact form.